Terms of Service

Last Updated: 07 January 2026

Welcome to PRIME BASKET (SMC-PRIVATE) LIMITED (“we,” “our,” or “us”). These Terms of Service govern your access to and use of our website, digital products, and services. By accessing or using our platform, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

1. About PRIME BASKET (SMC-PRIVATE) LIMITED

We are a registered private limited company providing digital services and products, including but not limited to:

Sale of in-game currencies (Apex Legends Coins, etc.)
Digital gift cards and vouchers
Gaming-related services and consulting All services are provided subject to these Terms.

2. Eligibility

By using this website, you confirm that:

You are at least 18 years old, or have the consent of a parent/guardian.
You have the legal authority to enter into a binding agreement.
You are not barred from receiving services under the laws of Pakistan or other applicable jurisdictions.

3. Use of the Website & Services

You agree to use our services only for lawful purposes. You shall not:

Violate any local or international laws.
Provide fraudulent payment information or attempt unauthorized transactions.
Attempt to gain unauthorized access to our systems or user accounts.
Use our services to facilitate scams or illegal trading.

4. Digital Product Delivery & No Guarantee

While we strive to provide instant or rapid delivery of digital goods:

Delivery Time: Digital codes or coin top-ups are usually processed within minutes, but may take up to 24 hours depending on verification requirements.
Accuracy: Ensure your Player ID or Account Email is correct. We are not responsible for coins sent to the wrong account due to user error.
Game Changes: We are not responsible for changes made by game developers (Respawn/EA) regarding coin value, store prices, or game functionality.

5. Customer Responsibilities

Users agree to:

Provide accurate contact and billing information.
Maintain the security of their own gaming accounts.
Comply with the End User License Agreement (EULA) of the specific game (e.g., Apex Legends/EA Terms).
Report any payment issues or delivery failures immediately to our support team.

6. Intellectual Property

All content on this website, including text, logos, and graphics, is the property of PRIME BASKET (SMC-PRIVATE) LIMITED.

"Apex Legends" and "Apex Coins" are trademarks of Electronic Arts Inc. (EA). We are a third-party reseller and do not claim ownership of game-specific intellectual property.

7. Payments & Refunds

Final Sale: Due to the nature of digital goods, all purchases of Apex Coins and gift cards are non-refundable once the code has been issued or the top-up has been processed.
Payment Security: We use secure methods; however, we reserve the right to flag or cancel any transaction suspected of being fraudulent.
Verification: Some orders may require phone or email verification before the digital product is released.

8. Third-Party Platforms

Our services involve third-party platforms (EA App, Steam, PlayStation, Xbox). We are not responsible for:

Account bans resulting from violations of game developer terms.
Regional restrictions (ensure you purchase the correct region for your account).
Server outages or maintenance on the game developer's side.

9. Limitation of Liability

To the maximum extent permitted by law, PRIME BASKET (SMC-PRIVATE) LIMITED shall not be liable for any indirect, incidental, or consequential damages, including loss of gaming accounts, data, or profits. Our total liability shall not exceed the amount paid for the specific order in question.

10. Termination

We reserve the right to terminate or suspend your access to our services without notice for:

Violation of these Terms.
Suspicion of fraudulent or criminal activity.
Non-payment or payment chargebacks.

11. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of the Islamic Republic of Pakistan.

12. Contact Us

If you have questions regarding these Terms, please contact us:

Company Name: PRIME BASKET (SMC-PRIVATE) LIMITED
Address: Office 11, SA IT Mall, Saidpur Road, Rawalpindi, Pakistan
Email: primebasket3@gmail.com
Phone: 0306-5903260